Application deadline: Monday 15 September at 5.00pm
To express your interest in working with us to support Data Management, please send an expression of interest by email to crm@anewdirection.org.uk. Your expression of interest can be in a format of your choice, for example a word document, video or audio. It should be the equivalent of no more than three sides of A4 and outline why you are interested in the role and how your skills and experience match those required.
If you have questions about this brief or would like to have an informal conversation about our work, please email us to arrange a time.
About the role
We’re seeking a freelance data support professional to help manage, clean, and analyse monitoring data from our programmes. A New Direction currently holds data including event information, attendance records and registers, and information about individuals who are part of our programmes, for example, job title, organisation and demographic information where available and appropriate. You’ll work closely with the Senior Impact and Insight Manager to ensure quantitative data relating to our programme delivery, especially attendance records, are accurate, meaningful, and ready for reporting to stakeholders. Expected time commitment is 1.5 - 2 days/month between October 2025 and March 2026.
At A New Direction, we are reviewing the systems we use to hold information and developing how we use Salesforce, our Customer Relationship Management (CRM) system. This role will support data management in the context of this transition, specifically as we move some events and attendance information to Salesforce from other platforms. It will include supporting data inputting (uploading new attendance information, as well as some recent historic information, to Salesforce), ensuring consistency in Salesforce records and attendance information, and compiling and cleaning data sets using information currently stored in different platforms (for example, Monday.com).
The role will also support quarterly and annual reporting to Arts Council England, including preparing information to be uploaded to the Arts Council England data platform, Illuminate. This will involve processing exported data sets (from Monday.com, which we use for project management, or Salesforce) to fit a pre-defined reporting template; and answering set questions drawing on our records, for example, the number of schools that have been involved with our work over the period.
If capacity allows the postholder will support the team to draw wider insights from participation data using Excel, for example, calculating the number of unique attendees from attendance data across programmes or attendance breakdowns by age-group or event type. We anticipate the postholder will offer around 1.5 days a month between September to March with the distribution of and workplan for these days to be agreed with the successful applicant.
Access
It is important to us that there are no barriers to anyone applying for opportunities at A New Direction. Please let us know if you have any access requirements by contacting info@anewdirection.org.uk.
If there is any additional support, we could offer to enable you to participate in either the selection process or potentially working with the A New Direction, please include this in your application.
